AGENDA

Shopping centres. Has retail lost its sparkle?

11 September 2019 • 12:00-13:00 • Ballroom ABCDE

Thematic scope

No, but it faces more challenges than twenty years ago. Retail is at a crossroads, but there is no single appropriate direction for its development. Various signposts show that in the future shopping centre owners and operators will become analysts of digital data, designers of services or creators of media messages. What is the name of
success in retail?

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